30 Nov 2017

Freelance Operation Associate

STILT – Posted by stiltNew Delhi, Delhi, India

Job Description

Stilt (YC W16) is a Y Combinator-backed company building an online bank for those typically underserved by the existing financial technology companies, customers who are new to the United States banking system, and those with “thin” or no files.

We are headquartered in San Francisco, founded by an immigrant team with expertise in finance, technology, and machine learning, and are backed by investors such as Hillsven Capital, Investo, Amit Singhal, Dalton Caldwell and Kevin Hale. We are working hard to make financial services simple for underserved applicants by building an institution that uses cross-country data, better credit risk scoring, and operational efficiency. We have built specialized financial products for immigrants and since our launch, we have done millions of dollars in loans to customers from 30 different countries.

Improving access to financial services for everyone, especially for the underserved and immigrants has never been more important. It is a challenging and fulfilling opportunity for someone looking to make a difference in the lives of immigrants across the world. As we rewrite the approach to banking, we are looking for an operations associate who is experienced, knowledgeable, and believes in making this happen with us.

You will be responsible for supporting critical operations of the company during the decision-making stage of loans, as well as while servicing existing loans. Some of the job responsibilities of this position include:

– Establishing processes for accurate information collection and verification of documents for loan decisions

– Setting up processes for dealing with and answering questions related to application documents that prospective borrowers might have.

– Ensuring that all documents submitted by prospective borrowers are in place and are accurate.

– Entering applicant and existing borrower information in Stilt’s systems for customer service, verification, and collection

– Following up with prospective borrowers for incomplete or inaccurate documents.

– Ensuring that the loan application process is made as smooth as possible for prospective borrowers.

– Developing, implementing, and maintaining processes to reduce and mitigate fraud

– Managing document requests from borrowers based on their completed application

This position requires at least 1 year of work experience at an online consumer or SMB lending company, or in a similar role and will be based in New Delhi.

Job Categories: Others. Job Types: Freelance. Job Tags: operation. Salary: 100,000 and above. Job expires in 48 days.

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