25 Apr 2014

Full-Time IT-Support 1st Level (f/m) – Ref.Nr. 3080E

tecops personal GmbH – Posted by tecops personal GmbHLeipzig, Sachsen, Deutschland

NOTE: This job listing has expired and may no longer be relevant!

Job Description

tecops personal offers temporary employment and project work for over 20 years in the sector of IT personnel and commercial personnel. Our clients are system houses and manufactures, that we take care of by our subsidiaries throughout Germany.
For one of our famous clients, a branch of the IBM corporation in the city of Leipzig, we are seeking a multitude of dedicated 
IT-Support 1st Level (f/m) – Ref.Nr. 3080E
– in the service centre of IBM –
About the Job

Discover some of the special skills involved in the film below: VIEW FILM

  • You are part of an international support team and pose as a qualified contact person within the customer service department concerning all IT-related questions.
  • You receive incident reports and enter them in a database.
  • You analyse and eliminate errors via remote.
  • In case an immediate remedy is not possible you forward the incident reports to resolver groups. 
Requirements

  • Your German and English language skills are excellent.
  • You like interacting with clients and have ideally collected some experience in the field of customer care.
  • You like working in a team, you are stress-resistent and you can quickly familiarise yourself with a scope of new duties.
  • Furthermore you posess ideally substantiated IT-knowledge supporting Microsoft Office and the established Windows system software as well as IT hardware and IT networks.

 

We offer

  • A longterm permanent position in an internationally successful team.
  • Payment, which is above the general pay scale and performance related based on a bonus system.
  • Personal consultation and assistance by our human resources managers.
  • We also offer support in case of relocation (house hunting, administrative and/or government paperwork, et cetera).
  • We offer good chances to young professionals, people with another working background or people returning to work after a break.
Apply now!

For more information about these offers as well as additional openings in our company please contact Mrs. Christine Brik phone: +49 (341) 98 97 34-36. If you would like to apply directly with us please register here: www.tecops.de/onlinebewerbung and fill out our online application form or send your documents to bewerbung-leipzig@tecops.de mentioning your desired salary. We look forward to meeting you! 

Job Categories: Others. Job Types: Full-Time. Job Tags: 1st 2nd level user helpdesk help desk uhd help desk it-support support telefonischer anwendersupport telefonsupport, anwendersupport, call center agent, dänisch, firstlevel second technische hotline level call center call agent service desk servicedesk telefonhotline hotline kundenbetreuung kundenbetreuer kundenberater it-berater fachinformatiker fachinformati, französisch, front desk, frontdesk, ibm, italienisch, japanisch, niederländisch, polnisch, portugiesisch, schwedisch englisch, service desk, servicedesk, serviceline, systemkauffrau, systemkaufmann, technische hotline, telefonsupporter, tschechisch, uhd, and user helpdesk. Salary: 20 000 € - 40 000 €.

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