29 Dec 2017

Full-Time Customer Support (f/m) Dutch

Simplesurance group – Posted by SchutzklickBerlin, Berlin, Deutschland

NOTE: This job listing has expired and may no longer be relevant!

Job Description

You are passionate about the world of CustomerCare? An international work environment motivates you? You are enthusiastic about supporting our customers through the ordering process, caring about claims and providing advice for our insurance products? Don’t hesitate and apply for our CustomerCare Team.

As CustomerCare employee you are responsible for the first contact. You guarantee a positiv experience even before the first purchase.

You are in contact with customers and business partners of simplesurance group. It is your mission to provide first class service to every customer. You can look forward to a varied and exciting job which is different every day.

About the job

You will take care of our dutch-speaking simplesurance customers
You will support the claim management
You will identify the requests of our customers and find a solution for them
You will document all support cases
You will work full time in our Berlin-based office
You don’t need insurance knowledge, we will provide a detailed training
You will work in alternating 8 hour shifts which are lying between 8 am and 8 pm – no nightshifts
You will not work on a regular basis during the weekends

What we’re looking for

You completed a formal commercial or comparable qualification
You have relevant work experience in Customer Care
You have perfect communication skills
You work highly service- and customer-oriented
You are fluent in Dutch and English, German is a plus

Who we are…

Since 2012, we are proudly „Made in Berlin“: we are very international with 150+ people from over 30+ countries working daily in our central Berlin office. Our internationalism is reflected also in our business since we are active in over 28 countries.

We are friendly, fun and like to learn from each other. How are we different? We believe in the potential of every individual, team and our company.

InsurTech is just taking off and we’ve been there from the beginning. Don’t you want to be a part of our mission?

To apply

…fill in the form below


Laura will take care of your application. For any questions contact us under jobs@simplesurance.de.

Job Categories: Network. Job Types: Full-Time. Job Tags: #customercare, berlin, international, kundenservice, and netherlands.

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